Fix it - Break it - Solve it
Problem solving is one of the fundamental skills of a business person. We're paid to solve the problems of our clients. So we need to hone this skill.
Simple problems can be solved with a quick fix or instant reaction. But complex problems need a structured approach. Knowing the difference between the two, and which approach to use, is crucial. Applying a quick fix to a complex problem can create more work and stress in the future.